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NEED TO KNOW MORE…

  1. How do I Book?

    If you're interested in reserving a room or scheduling a viewing at Pacific Court in Hull, you can reach us via the form on our Contact page, emailing us at info@pacificcourt.com or calling 01482 323 832. Booking a room at Pacific Court requires an upfront payment of £255. Of this, £140 is a deposit that protects the various appliances in your flat and will be returned to you at the end of your tenancy. Another £100 is an advance payment of your rent, which will be deducted from the final payment of your tenancy. The remaining £15 is a deposit protection fee.

  2. Are all bills included?

    Yes, the cost of Internet access, heating and electricity are all included in the listed price for each room. University can be a challenging time financially and we're glad to remove any uncertainty from your cost of accommodation. Pacific Court does not supply a TV Licence for the individual TV’s on site that is the tenant’s responsibilities.

  3. Where can I do My Laundry?

    Pacific Court offers laundry facilities on site, with both washing machines and tumble dryers available for the use of residents. You will be informed as to the location of these facilities and how to operate them when you arrive. The laundry facilities do cost £5.00 in total for washing & drying and is accessible via a fob system.

  4. How do I Report Maintenance?

    In the event of a fault or breakdown in your flat or communal facilities, you can either email the office at info@pacificcourt.com or complete the maintenance form at https://www.pacificcourt.com/maintenance.html Our dedicated maintenance team will repair or replace the affected appliance as quickly as possible.

  5. What can I do if my neighbours are being too noisy after hours?

    We understand that it's important for students to unwind and enjoy their time at university and encourage our residents to do so. However, we also recognise that the close proximity of our rooms can lead to noise negatively affecting other residents. We ask that residents are considerate of their neighbours, especially between 10pm and 7am from Sunday night to Friday morning. On Friday and Saturday night, these rules are relaxed but we still ask that noise is not unnecessarily excessive. During examination periods, it's especially important to be respectful of the needs of fellow residents. If you feel the noise of other residents is disrupting your ability to work or sleep, please contact your warden.

  6. What do I do if the fire alarm goes off?

    If your fire alarm sounds, please leave your room promptly and move to your designated fire assembly point. You will be notified of your fire assembly point, as well as fire protocol, when you move in. We may conduct scheduled alarm tests and will inform you ahead of time if these are to take place. The fire protocol is placed on the back of all room and flat doors which you need to make yourself aware of this.

  7. Where can I store a bike?

    Bicycles are one of the quickest, healthiest and most environmentally friendly ways of travelling around Hull. We have a bike rack inside the accommodation in building two that provides a safe and convenient place to store your bike while it's not in use.

  8. Where can I park my car?

    Hull enjoys excellent public transport with frequent buses passing through a nearby stop and we encourage residents to make use of this. If you do require the use of a car during your stay, you can get a parking permit through the council using your accommodation contract, we recommend speaking to the office about this before bringing a vehicle with you. For visitors, the King William House car park is just a few minutes' walk away and provides secure parking at a small cost.

  9. Who is in charge of the cleaning?

    Cleaning staff work across all our accommodation sites to keep kitchens and other communal areas clean, however we do ask that you treat this service with respect and keep these areas tidy. (Cleaning staff are not tasked with doing your washing up.) Bedrooms are the responsibility of residents, although we do also offer a room cleaning service for a small fee, which can be organised by contacting the office. We also ask that residents take responsibility for rubbish in both bedrooms and communal areas and do not leave bins to pile up for the cleaning staff.

  10. How much extra is it to use the gym, cinema, games room and meeting room?

    We are very pleased to offer the use of the gym, cinema, games room and meeting room at no extra cost. We do, however, ask that these facilities are treated with respect; improper use will be taken seriously and could result in you losing access.

  11. What Shops, Pubs, Bars are in Old Town?

    The nearest supermarket is a Tesco Express, less than ten minutes' walk away. Old Town is located near Hull's shopping centre with many major retailers such as Marks & Spencer and Primark. We are within walking distance of Humber Street Market, a great place to buy goods from local suppliers. Pacific Court has a vast array of pubs, restaurants and bars nearby, ranging from old pubs to cocktail bars and modern vegan restaurants. There are far too many to list here but it might be worth asking a member of our staff or a fellow student for their recommendations.

  12. Where can I find more information about Hull city?

    Your university will likely give a lot of information about Hull during your first term. The Hull Paragon Interchange train and bus station is a ten minute walk away and has an excellent visitor welcome centre that can offer pamphlets and guidance as to where you should start your adventures around the city. Of course, some of the best sources of information will always be your fellow residents and students, so be sure to ask for their advice.

Pacific Court prides itself on providing accommodation to students including international students, with people from a wide range of different nationalities currently calling Pacific Court their UK home. Moving to university can seem a daunting prospect for anybody and this is especially true for international students, who are not only travelling to a new city but an entirely new country. Video tours of Pacific Court are available via Skype or WhatsApp; we understand it's unlikely that students from overseas will be able to tour potential accommodation in person.

Dedicated staff members at Pacific Court will be happy to help with any issues you encounter during your stay in Hull, anything from travelling to university, to finding local shops and stores. They might even be able to direct you towards groups of fellow students from your home country. We are also working alongside funliving.com to ensure your journey to Hull and your time spent in our accommodation will be both enjoyable and rewarding.

Pacific Court provides the option of paying rent in three instalments, one for each term of the academic year, in September, January and April. Many of our residents still choose to pay their annual fee at the beginning of the year, however, as this results in a 5% discount compared to paying in instalments.

There's a lot of great advice online to help make your move as smooth as possible, at sites such as Save the Student The more time you spend learning about student life in the UK before travelling, the more you'll realise that there really is nothing to worry about and that you'll have a great time in both your academic and social life during your stay at Pacific Court.

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